Privacy Policy

DashBoardly AI (“we”, “us”, “our”) provides an AI-powered data analytics and dashboard platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or services, you agree to the practices described here. If you do not agree, please do not use the service.

We may collect the following categories of information:

• Account information — name, email address, organization, and authentication identifiers.
• Usage data — pages visited, features used, device type, browser, and approximate location from IP address.
• Uploaded content — datasets, files, and metadata you submit to build dashboards.
• Payment information — processed by our payment provider; we do not store full card numbers.
• Communications — messages you send through contact forms or support channels.

We use personal data to:

• Provide, maintain, and improve the DashBoardly platform.
• Authenticate users and secure accounts.
• Process subscriptions and send transactional emails.
• Generate AI-assisted dashboards and insights from data you upload.
• Respond to support requests and comply with legal obligations.

Where applicable under GDPR and similar laws, we process data based on contract performance, legitimate interests (such as product improvement and security), consent (where required), and legal compliance.

We share data with trusted service providers that help us operate the platform — for example cloud hosting, authentication, email delivery, and payment processing. These providers are bound by contractual obligations to protect your data.

We do not sell your personal information. We may disclose information if required by law or to protect our rights and users.

We retain account and usage data for as long as your account is active or as needed to provide the service. Uploaded datasets may be deleted when you remove them or close your account, subject to backup retention periods.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Export your data in a portable format.
• Withdraw consent where processing is consent-based.
• Lodge a complaint with a supervisory authority.

We implement administrative, technical, and organizational measures designed to protect your information, including encryption in transit and access controls. No method of transmission over the Internet is 100% secure.

For privacy-related questions or requests, contact us through our contact page or the email address listed at the bottom of this document.